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FAQ

Most of our units depending on the type you require, run on a standard 120-Volt / 15-amp or 20-amp circuit. Our larger units including typically operate on 240-Volt / 30-amp single (1) phase or 480-Volt three (3) phase. If the trailer is to be plugged in outdoors, a GFCI outlet is required. A vast majority of household/commercial outlets meet these requirements.

YES! In fact, we have generators available to run many of our trailers. Let us know if you require one when you make your reservation and we’ll make sure you have the power you need.

Not Much! All you need to do is have a relatively flat area picked out where we can drop the unit and have the required power readily available (unless running on a generator). We’ll take care of the rest!

In the unlikely event that there is a problem, you can call our service hotline 24/7 at 1-855-522-4455. One of our staff will have you back up and running in no time.

All of our solutions come with up to 100’ feet of extension cord that can plug directly into the respective dedicated outlet. If the solution is to be placed further from an electrical source that an extension cord cannot reach, let us know ahead of time, and we’ll make sure there is a generator located conveniently near the trailer.

Absolutely! A reservation may be cancelled at any time. If a reservation is cancelled more than 7 days prior to the start date of the reservation, the deposit will be fully refunded. If the reservation is cancelled 7 days or less prior the start date of the reservation, the deposit is non-refundable.

In addition to cash and cheque, we accept ACH and EFT transfers as well as Visa® and Mastercard® and American Express®.

Securing a rental can be done by submitting our Request a Quote form here or contacting us by phone or email.

Yes, we do have a limited availability of solutions that can be picked up or towed at your convenience.

Each unit comes with a keyed padlock on the door to prevent unauthorized access to the contents inside and a hitch lock to prevent the trailer from being moved or stolen.

We are The Best in The Business

At Chill Out Rentals, we pride ourselves on being the top choice for reliable and efficient cooler and freezer rentals. Whether you're hosting a large event or managing temporary storage needs we have you covered with top-of-the-line, well-maintained trailers that meet all industry standards. Our dedicated team is committed to providing exceptional customer service, making the rental process seamless and stress-free. With our competitive pricing, flexible rental options and professional service, you can trust Chill Out Rentals to keep your items perfectly chilled, no matter the occasion or location.

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President & CEO
Chill Out Rentals